Nanotechnology Now

Our NanoNews Digest Sponsors





Heifer International

Wikipedia Affiliate Button


android tablet pc

Home > Press > Oerlikon repeats #1 in Customer Satisfaction Survey Company polishes a solid business year with top customer rankings

Abstract:
Once again, the results of the annual customer satisfaction survey from VLSIresearch confirm Oerlikon Systems' position as the #1 winner of the "THE BEST Small Suppliers of Wafer Processing Equipment" category and as the #2 supplier in the "Focused Suppliers of Chip Making Equipment" sector. The company's record-setting results raise the bar with an increased score.

Oerlikon repeats #1 in Customer Satisfaction Survey Company polishes a solid business year with top customer rankings

Balzers, Liechtenstein | Posted on June 19th, 2012

"Congratulations to Oerlikon Systems for a well-deserved award," lauds G. Dan Hutcheson, CEO of VLSIresearch. "Your customers voted and kept Oerlikon at the top of our survey by repeating your impressive 2011 results with "THE RANKED 1st" award in "THE BEST Small Suppliers of Wafer Processing Equipment" category and a 2nd place "10 BEST" award among "Focused Suppliers of Chip Making Equipment" - a remarkable result!"

The annual survey of the "10 BEST" Customer Satisfaction awards is carried out by VLSIresearch. This year's survey covered more than 99% of the chip market. Widely recognized by the semiconductor industry as a valid measure of product quality and company performance, the "10 BEST" survey is based on customer satisfaction ratings among fifteen categories based on three key factors: supplier performance, customer service, and product performance.

Confirming a record-setting ranking

"To stay on top year after year is a result of listening to our customers' feedback and executing against a plan. That we exceeded the record-breaking 2011 VLSIresearch survey results again this year is simply fantastic news for all our people that worked hard to meet our customers' expectations," says Albert Koller, Head of the semiconductor business at Oerlikon Systems. "It's a welcome vote of confidence that underlines how we remained focused on what's important."

The VLSIresearch survey results add brighter shine to a year of continued growth at Oerlikon, which was based on a strong market response to innovative new solutions launched during the previous year.

Consistency and excellence

Oerlikon, is a consecutive winner in the annual VLSIresearch surveys, rated as "THE BEST" Small Supplier of Wafer Processing Equipment for the 12th year in a row. After many years of continually better rankings (and winning previously in 2010 and 2011), the company has now repeated as #1 in THE BEST Small Suppliers of Wafer Processing Equipment for the last three years. Oerlikon also repeated its category-winning results with the #2 overall spot in the highly competitive "Focused Supplier of Chip Making Equipment" category; which covers all sectors of the semiconductor industry: wafer processing, assembly, packaging, testing, etc.

"Our core values of ‘excellence' and ‘integrity' lie at the heart of these amazing results. We continue to strive to be the best at what we do and build on trust as a reliable business partner to all of our stakeholders," adds Andreas R. Dill CEO of the Segment Advanced Technologies. "We're thrilled with the VLSIresearch survey rankings that echo our customers' respect and appreciation for the diligence of our entire team. This one belongs to all of us."

####

About Oerlikon
Oerlikon (SIX: OERL) is a leading high-tech industrial group specializing in machine and plant engineering. The Company is a provider of innovative industrial solutions and cutting-edge technologies for textile manufacturing, drive, vacuum, thin film, coating, and advanced nanotechnology. A Swiss company with a tradition going back over 100 years, Oerlikon is a global player with more than 17 000 employees at over 150 locations in 38 countries and sales of CHF 4.2 billion in 2011. The Company invested in 2011 CHF 213 million in R&D, with over 1 200 specialists working on future products and services. In most areas, the operative businesses rank either first or second in their respective global markets.

About Oerlikon Systems

Oerlikon Systems offers cost-efficient and flexible thin film deposition systems and processes to key markets: Semiconductors and Advanced Nanotechnology. Focus in Semiconductors is on applications for advanced packaging, hard disk read/write heads, LEDs, Micro-Electro-Mechanical Systems (MEMS).

Advanced Nanotechnology targets the “clean technology” markets with energy conversion, energy storage and increased energy efficiency applications.

In 2011, VLSI Research presented Oerlikon Systems with a “Five Star Award” in recognition of extraordinary customer satisfaction. This award is given only to a select group of semiconductor system manufacturers and underlines our technology leadership and strict adherence to ISO standards for quality management and sustainable production processes.

Headquartered in Liechtenstein, Oerlikon Systems employs 200 around the world, with sales and service centers in the U.S.A., Europe, China, Taiwan, Korea, Singapore and Japan.

For more information, please click here

Contacts:
Oerlikon Systems
Sven E. Jarby
Head of Marketing & Communications
T +423-388-4878
F +423-388-5426

www.oerlikon.com/systems
or
Oerlikon Corporation
Burkhard Boendel
Head of Group Communications & IR
T +41-58-360-9605
F +41-58-360-9193

Copyright © Business Wire

If you have a comment, please Contact us.

Issuers of news releases, not 7th Wave, Inc. or Nanotechnology Now, are solely responsible for the accuracy of the content.

Bookmark:
Delicious Digg Newsvine Google Yahoo Reddit Magnoliacom Furl Facebook

Related News Press

News and information

Imaging electric charge propagating along microbial nanowires October 20th, 2014

Design of micro and nanoparticles to improve treatments for Alzheimers and Parkinsons: At the Faculty of Pharmacy of the UPV/EHU-University of the Basque Country encapsulation techniques are being developed to deliver correctly and effectively certain drugs October 20th, 2014

Physicists build reversible laser tractor beam October 20th, 2014

Removal of Limitations of Composites at Superheat Temperatures October 20th, 2014

Thin films

Nanocoatings Market By Product Is Expected To Reach USD 8.17 Billion By 2020: Grand View Research, Inc. October 15th, 2014

3x improvement in wear resistance from Carbodeon nanodiamond-enhanced electroless nickel plating October 14th, 2014

Tailored flexible illusion coatings hide objects from detection October 13th, 2014

HZO Teams With Deutsche Telekom to Unveil the Waterproof Tolino Vision 2 eReader: The New HZO Protected eReader Ushers in a New Era of Waterproof Electronics, Providing a Seamless User Experience Without the Risk of Using Port Doors and Mechanical Seals October 10th, 2014

Announcements

Imaging electric charge propagating along microbial nanowires October 20th, 2014

Design of micro and nanoparticles to improve treatments for Alzheimers and Parkinsons: At the Faculty of Pharmacy of the UPV/EHU-University of the Basque Country encapsulation techniques are being developed to deliver correctly and effectively certain drugs October 20th, 2014

Physicists build reversible laser tractor beam October 20th, 2014

Removal of Limitations of Composites at Superheat Temperatures October 20th, 2014

Textiles/Clothing

New Nanocomposites Help Elimination of Toxic Dyes October 15th, 2014

Multifunctional Cotton Fabrics Produced in Iran Using Nanotechnology October 2nd, 2014

Teijin Aramid’s carbon nanotube fibers awarded with Paul Schlack prize: New generation super fibers bring wave of innovations to fiber market September 25th, 2014

Excitonic Dark States Shed Light on TMDC Atomic Layers: Berkeley Lab Discovery Holds Promise for Nanoelectronic and Photonic Applications September 11th, 2014

Grants/Awards/Scholarships/Gifts/Contests/Honors/Records

Crystallizing the DNA nanotechnology dream: Scientists have designed the first large DNA crystals with precisely prescribed depths and complex 3D features, which could create revolutionary nanodevices October 20th, 2014

QD Vision Wins Prestigious Presidential Green Chemistry Challenge Award from the U.S. Environmental Protection Agency October 16th, 2014

Beyond LEDs: Brighter, new energy-saving flat panel lights based on carbon nanotubes - Planar light source using a phosphor screen with highly crystalline single-walled carbon nanotubes (SWCNTs) as field emitters demonstrates its potential for energy-efficient lighting device October 14th, 2014

Unique catalysts for hydrogen fuel cells synthesized in ordinary kitchen microwave oven October 14th, 2014

NanoNews-Digest
The latest news from around the world, FREE





  Premium Products
NanoNews-Custom
Only the news you want to read!
 Learn More
NanoTech-Transfer
University Technology Transfer & Patents
 Learn More
NanoStrategies
Full-service, expert consulting
 Learn More














ASP
Nanotechnology Now Featured Books




NNN

The Hunger Project







© Copyright 1999-2014 7th Wave, Inc. All Rights Reserved PRIVACY POLICY :: CONTACT US :: STATS :: SITE MAP :: ADVERTISE