Nanotechnology Now







Heifer International

Wikipedia Affiliate Button


DHgate

Home > Press > Oerlikon repeats #1 in Customer Satisfaction Survey Company polishes a solid business year with top customer rankings

Abstract:
Once again, the results of the annual customer satisfaction survey from VLSIresearch confirm Oerlikon Systems' position as the #1 winner of the "THE BEST Small Suppliers of Wafer Processing Equipment" category and as the #2 supplier in the "Focused Suppliers of Chip Making Equipment" sector. The company's record-setting results raise the bar with an increased score.

Oerlikon repeats #1 in Customer Satisfaction Survey Company polishes a solid business year with top customer rankings

Balzers, Liechtenstein | Posted on June 19th, 2012

"Congratulations to Oerlikon Systems for a well-deserved award," lauds G. Dan Hutcheson, CEO of VLSIresearch. "Your customers voted and kept Oerlikon at the top of our survey by repeating your impressive 2011 results with "THE RANKED 1st" award in "THE BEST Small Suppliers of Wafer Processing Equipment" category and a 2nd place "10 BEST" award among "Focused Suppliers of Chip Making Equipment" - a remarkable result!"

The annual survey of the "10 BEST" Customer Satisfaction awards is carried out by VLSIresearch. This year's survey covered more than 99% of the chip market. Widely recognized by the semiconductor industry as a valid measure of product quality and company performance, the "10 BEST" survey is based on customer satisfaction ratings among fifteen categories based on three key factors: supplier performance, customer service, and product performance.

Confirming a record-setting ranking

"To stay on top year after year is a result of listening to our customers' feedback and executing against a plan. That we exceeded the record-breaking 2011 VLSIresearch survey results again this year is simply fantastic news for all our people that worked hard to meet our customers' expectations," says Albert Koller, Head of the semiconductor business at Oerlikon Systems. "It's a welcome vote of confidence that underlines how we remained focused on what's important."

The VLSIresearch survey results add brighter shine to a year of continued growth at Oerlikon, which was based on a strong market response to innovative new solutions launched during the previous year.

Consistency and excellence

Oerlikon, is a consecutive winner in the annual VLSIresearch surveys, rated as "THE BEST" Small Supplier of Wafer Processing Equipment for the 12th year in a row. After many years of continually better rankings (and winning previously in 2010 and 2011), the company has now repeated as #1 in THE BEST Small Suppliers of Wafer Processing Equipment for the last three years. Oerlikon also repeated its category-winning results with the #2 overall spot in the highly competitive "Focused Supplier of Chip Making Equipment" category; which covers all sectors of the semiconductor industry: wafer processing, assembly, packaging, testing, etc.

"Our core values of ‘excellence' and ‘integrity' lie at the heart of these amazing results. We continue to strive to be the best at what we do and build on trust as a reliable business partner to all of our stakeholders," adds Andreas R. Dill CEO of the Segment Advanced Technologies. "We're thrilled with the VLSIresearch survey rankings that echo our customers' respect and appreciation for the diligence of our entire team. This one belongs to all of us."

####

About Oerlikon
Oerlikon (SIX: OERL) is a leading high-tech industrial group specializing in machine and plant engineering. The Company is a provider of innovative industrial solutions and cutting-edge technologies for textile manufacturing, drive, vacuum, thin film, coating, and advanced nanotechnology. A Swiss company with a tradition going back over 100 years, Oerlikon is a global player with more than 17 000 employees at over 150 locations in 38 countries and sales of CHF 4.2 billion in 2011. The Company invested in 2011 CHF 213 million in R&D, with over 1 200 specialists working on future products and services. In most areas, the operative businesses rank either first or second in their respective global markets.

About Oerlikon Systems

Oerlikon Systems offers cost-efficient and flexible thin film deposition systems and processes to key markets: Semiconductors and Advanced Nanotechnology. Focus in Semiconductors is on applications for advanced packaging, hard disk read/write heads, LEDs, Micro-Electro-Mechanical Systems (MEMS).

Advanced Nanotechnology targets the “clean technology” markets with energy conversion, energy storage and increased energy efficiency applications.

In 2011, VLSI Research presented Oerlikon Systems with a “Five Star Award” in recognition of extraordinary customer satisfaction. This award is given only to a select group of semiconductor system manufacturers and underlines our technology leadership and strict adherence to ISO standards for quality management and sustainable production processes.

Headquartered in Liechtenstein, Oerlikon Systems employs 200 around the world, with sales and service centers in the U.S.A., Europe, China, Taiwan, Korea, Singapore and Japan.

For more information, please click here

Contacts:
Oerlikon Systems
Sven E. Jarby
Head of Marketing & Communications
T +423-388-4878
F +423-388-5426

www.oerlikon.com/systems
or
Oerlikon Corporation
Burkhard Boendel
Head of Group Communications & IR
T +41-58-360-9605
F +41-58-360-9193

Copyright © Business Wire

If you have a comment, please Contact us.

Issuers of news releases, not 7th Wave, Inc. or Nanotechnology Now, are solely responsible for the accuracy of the content.

Bookmark:
Delicious Digg Newsvine Google Yahoo Reddit Magnoliacom Furl Facebook

Related News Press

News and information

Protein Building Blocks for Nanosystems: Scientists develop method for producing bio-based materials with new properties April 17th, 2015

Oxford Instruments commissions high field outsert magnet system for the National High Magnetic Field Laboratory 32 Tesla magnet program April 17th, 2015

QD Vision Expands Product Line with Two-Millimeter Color LCD Display Optic: Color IQ™ Optic Enables Full-Color Gamut for Ultra-Thin Displays and All-in-One Computers April 16th, 2015

The National Science Foundation names engineering researcher Andrea Alú its Alan T. Waterman awardee for 2015: Alú is a pioneer in the field of metamaterials who has developed "cloaking" technology to make objects invisible to sensors April 16th, 2015

Thin films

Cobalt film a clean-fuel find: Rice University discovery is efficient, robust at drawing hydrogen and oxygen from water April 15th, 2015

The microscopic topography of ink on paper: Researchers have analyzed the varying thickness of printed toner in unprecedented 3-D detail, yielding insights that could lead to higher quality, less expensive and more environmentally-friendly glossy and non-glossy papers April 14th, 2015

New understanding of electromagnetism could enable 'antennas on a chip' April 9th, 2015

LAMDAMAP 2015 hosted by the University March 26th, 2015

Announcements

Protein Building Blocks for Nanosystems: Scientists develop method for producing bio-based materials with new properties April 17th, 2015

Oxford Instruments commissions high field outsert magnet system for the National High Magnetic Field Laboratory 32 Tesla magnet program April 17th, 2015

Newly-Developed Nanocatalysts Increase Performance of Fuel Cells April 16th, 2015

Lanthanide-Organic Framework Nanothermometers Prepared by Spray-Drying April 16th, 2015

Textiles/Clothing

Inkjet-printed liquid metal could bring wearable tech, soft robotics April 8th, 2015

FibeRio and VF Corporation Form Strategic Partnership to Lead the Apparel and Footwear Markets in Nanofiber Technology April 8th, 2015

Scientists discover gecko secret March 16th, 2015

Energy-generating cloth could replace batteries in wearable devices March 4th, 2015

Grants/Awards/Scholarships/Gifts/Contests/Honors/Records

The National Science Foundation names engineering researcher Andrea Alú its Alan T. Waterman awardee for 2015: Alú is a pioneer in the field of metamaterials who has developed "cloaking" technology to make objects invisible to sensors April 16th, 2015

Taking aircraft manufacturing out of the oven: New technique uses carbon nanotube film to directly heat and cure composite materials April 14th, 2015

Nanoparticles at specific temperature stimulate antitumor response: Dartmouth researchers identify precise heat to boost immune system against cancer tumors April 14th, 2015

National Space Society Awards Physicist Kip Thorne Its Mass Media Space Pioneer Award April 9th, 2015

NanoNews-Digest
The latest news from around the world, FREE




  Premium Products
NanoNews-Custom
Only the news you want to read!
 Learn More
NanoTech-Transfer
University Technology Transfer & Patents
 Learn More
NanoStrategies
Full-service, expert consulting
 Learn More










ASP
Nanotechnology Now Featured Books




NNN

The Hunger Project







© Copyright 1999-2015 7th Wave, Inc. All Rights Reserved PRIVACY POLICY :: CONTACT US :: STATS :: SITE MAP :: ADVERTISE